About Our Firm

Its not only a job. Its a mission. If youre as passionate as we’re about empowering the small companies of America, then youll be proper at house with us.

Fast Finance is the nation’s main supplier of other financing options for small and mid-sized companies. When conventional sources of funding are past attain, we open doorways for small enterprise house owners. By offering entry to working capital, Fast Finance helps rising companies obtain their objectives and attain even increased.

Our firm is increasing. We’re actively investing in our crew members and know-how to create a best-in-class expertise for our clients. Allow us to spend money on you .

Concerning the Alternative

Fast Finance is looking for a motivated particular person to affix our Software program Improvement crew as a Enterprise Methods Help Analyst. The profitable Enterprise Methods Help Analyst should be a superb communicator who enjoys working with others. This position will contain serving to customers with new functions and enhancements as we roll them out. We’re looking for somebody who’s already performing as a help useful resource, even when their title doesn’t replicate it, and who can be excited when software program is created, desirous to strive it out and train others.

A day within the lifetime of this position might embody:

  • Entrance line help place to inner and exterior customers.
  • Assist create and replace enterprise processes
  • Monitor efficiency of launched options and processes
  • Examine and enhance person expertise each internally and externally
  • Create finish person guides and replace help documentation as wanted.
  • Collect info and doc correct request/ difficulty description, and diagnostic info
    (if relevant) for every ticket.

This place can be positioned at our company headquarters in Bethesda, Maryland.

The Disclaimer : This “Concerning the Alternative” part is a top level view of the first obligations of this place. As with the whole lot in life, issues change. The duties and obligations can change, be added to, eliminated, amended, deleted and modified by a wide range of comparable adjectives at any time by the management crew.

About You

  • You dont wait round for answers- you discover them.
  • You might be comfy working as a part of a crew.
  • You’ll be able to talk clearly and concisely in English, utilizing right grammar, spelling and punctuation.
  • You thrive in dynamic environments that require balancing competing priorities, assembly vital deadlines and adapting to vary.
  • You possess the analytical, analysis, and problem-solving talents essential to navigate the day-to-day challenges of this position.
  • You possess a minimum of one yr of mixed related expertise and/or schooling
  • You’ve got prior expertise with Home windows and Microsoft Workplace merchandise.

Sound such as you? Youll be a critical contender if:

  • You’ve got prior expertise working any of the next:
    • Zendesk ticketing system
    • Microsoft Visio
    • Five9
    • SQL
    • C#
    • SalesForce
  • You’ve got working information or expertise associated to the lifecycle of a mortgage, from initiation by way of funding.
  • You’ve got a bachelors diploma in a know-how, engineering or science associated subject/ and or technical help.

Why Fast Finance?

Fast Finance seeks the perfect and brightest. To us, discovering and conserving A-talent is as vital as closing a million-dollar deal. Thats simply one of many the reason why now we have been so profitable, rising at a excessive price yearly.

Our crew advantages from a commuting or parking allowance, employer-matched 401(ok), tuition reimbursement, paid day without work, and extra. Simply steps from the metro, our lovely new workplace features a fashionable open flooring plan, free on-site health middle, a gaming space, stocked kitchen, and different cool facilities.

We invite you to be taught extra about our enterprise , and be a part of our dialog at @LifeAtRapid . Uncover what a profession with Fast Finance can do for you. Go to us right this moment at rapidfinance.com/careers .